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Shipping & Returns

Shipping & Returns

Where do you ship?

We ship everywhere in the Australia, US, UK ,Germany and in all countries inside the European Union. We serve over 50 countries through INT'L shipping.

Do I have to pay for Taxes and Customs Duties? pays for you in advance almost all customs duties for many destinations in the world. (for example US, UK And Germany) In some cases, depending on the destination and on the items purchased, taxes and duties may be charged to recipient. For additional info feel free to contact us by email.

How long does it take for delivery?

As usual,it would take 7-15 business days to arrive at your door.

What if I don't get my order in more than 15 days?

Then, it may mean that there will be a delay with your order. Either we may not have your item in stock or there may be a problem with the information provided by you. In that case, please reach our supra shoes customer service and check your order with one of our reps.


How can I check my order status?

We will update the tracking number when the packages is shipped.

I have my tracking number, Where i can track my Order?

You can track it on

Why doesn't my tracking number work?

All tracking numbers are activated in 24 hours in the database of the shipping companies. If you are not able to track your order when you get your tracking number, it may be because the delivery company has not processed it inside their database system yet.

Are these products authentic?

All of our products are from factory directly, authentic quality and original packages. Our products are highly praised by our customers worldwide and largely seize in market of Europe and America, like UK,USA. So you are welcome to our website and pick up your favorites,enjoying your easy and bargain shopping here.
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